Refund & Return Policy

💙 We want you to be satisfied with your purchase from The Kids Sock Store.

🔄 Returns

If you receive an incorrect, damaged, or defective product, please contact us at support@thekidssockstore.com as soon as possible after receiving your order.

Please provide your order number and clear photographs showing the product and the issue.

✓ Return Conditions

For hygiene reasons, socks that have been worn, washed, damaged, altered, or otherwise used may not be eligible for return.

Eligible items should generally be:

• ✨ Unworn
• ✨ Unwashed
• ✨ Unaltered
• ✨ In their original condition
• ✨ Returned with original packaging and tags, when applicable

💰 Refunds

Once a return has been reviewed and approved, any applicable refund will be issued to the original payment method.

Please note that the time required for a refund to appear in your account may depend on your bank or payment provider.

⚠️ Incorrect or Damaged Products

If you receive the wrong product or your order arrives damaged or defective, please contact us before returning the item.

We will review the situation and provide appropriate instructions.

📧 Contact

For return and refund questions:

Email: support@thekidssockstore.com
Phone: +61 468 323 923